Privacy Policy

Bikehq – privacy policy statement

In order to use the Website, we will need to collect some personal data from you. All such information will be subject to the provisions of the 1998 Data Protection Act.

What Information will we need to collect?

In using the Website, it will be necessary for you to register. In registering, we will require your name, email address, postal address, date of birth and your vehicle’s registration number. In order to help us sell your motorcycle, we will also need the vehicle’s make and model.
In order to perform searches using our site, you will be required to supply postcode details, and any other information which helps us find your preferred motorcycle.
Some of the information you provide will also be used to populate our search facility, enabling others to view details of your vehicle.

Your rights

We value our customers’ privacy very highly, and Bikehq has taken precautions to ensure that your personal information is held securely. You are entitled to access to your personal information disclosed to Bikehq. You may also correct any inaccurate data. If you would like access to your personal data, Bikehq may ask you for an administration charge of £10.
From time to time, as a security measure, we may ask you to confirm your identity with us before we can allow you to access your personal information.
We reserve the right to change the above policies, but we will ensure that any such amendments are published on the site. It is important that you understand what information we will collect, and how it will be used.

Why we need your information

Your telephone number and email address as supplied to BikeHQ.co.uk as part of an online advertisement will form part of the advertisement itself, to enable potential purchasers to contact the vendor. Postcodes and details of motorcycle make/model are collected to allow us to help purchases narrow the parameters of their search by viewing vehicles within a distance from any preferred location, and/or from a particular manufacturer.
Motorcycle traders (as opposed to private vendors) who have subscribed to a BikeHQ.co.uk membership package may need to provide credit card information. Such data is used only to enable payment processing. BikeHQ.co.uk will not keep any credit card information whatsoever.
Email addresses are required to enable us to contact you with relevant passwords, and to enable you to access you personal registration details.
We may use registration details to help us develop our business, by giving us a better understanding of the profile of our customers. We will use this information in updating and improving our service to you.

Cookie Policy

A cookie is a short piece of text that a website sends to your browser. Your browser then sends this back to the website as you visit different pages. The website can use this short piece of text to enhance your experience whilst browsing. Cookies come in two flavours; normal cookies are stored on your computer between browsing sessions, and are often used to pre-fill login, password information etc. "Session cookies" are short term only, and disappear once you close your web browser, or after a long period of inactivity. These session cookies are usually used to store a unique identification string, which the website can use to remember you last search details, form information you\\\'ve submitted etc, to make life easier. We do not use any personally identifying information in cookies. Session cookies are required for BikeHQ to function correctly, although the website will function in a limited fashion without them.